Giuliano Garesio, CEO of estia
Why did you decide to join Odevo, and what excites you most about the journey ahead?What I love about Odevo is the balance between professionalism and people-focus, working hard but also connecting on a personal level. From the very beginning, I was inspired by the energy and ambition of the people I met. Everyone was young at heart, dynamic, and results-oriented. It felt like a great match for us in Italy, where the property management market is still very traditional and fragmented.
Joining Odevo was a turning point for us, being part of a group that combines local identity with a shared international vision is a real opportunity. We now have access to best practices and advanced technologies that can continue to transform our ways of working.
How would you describe the culture at estia?
Our culture is built on collaboration, trust, and continuous improvement. We share successes openly, good news, and milestones. It keeps people connected and motivated.
We encourage a proactive attitude, where people take responsibility and feel proud of what they achieve. Energy should go into finding solutions, not dwell on problems. That means we never stop improving. We think like a startup, always on day zero, always getting a little bit better.
How have you thought about building the company?
For decades, nothing had really evolved in our market, and everyone knew something new had to happen. The market was ready for change. When we started in 2022, people were curious but cautious. Once they saw our approach, they began reaching out to us.
Now, with Odevo, even the largest residential managers in Italy are approaching us to join. The second factor is our team. From day one, we built a strong team that mixes people from different industries, construction, advisory, and finance, not just property management. This diversity helped us create the right processes and mindset to grow quickly and sustainably.
How do you use technology to support your people and customers?
For us, technology is not just about efficiency. It is about freeing our people to focus on what matters, supporting residents and improving the customer experience. Technology in Italy’s property management sector is still lagging, but we are here to change that. We are already automating many activities, and we are now developing new software tools with AI to simplify processes. And we are making major progress.
What are the biggest opportunities ahead for estia and Odevo in Italy?
Growth is a goal, but not just growth for its own sake. We want to grow by creating real value for customers. That means doing it sustainably, by integrating every company we bring in properly and building a solid foundation. The Italian market offers incredible potential, and with Odevo’s support and joint investment in technology, we can truly redefine building management here to the benefit of residents.
We are on the right path, and I am confident that together we will create something lasting, innovative, and meaningful for both our people and our customers.
