Pedro Pinheiro, LDC Group in Portugal
Why did you decide to join Odevo?
What impressed me most was the company’s experience across different markets and the technology behind it. We share common values, and when I meet the teams from other markets, I feel truly inspired. We have a lot to gain by joining Odevo.
From a selfish side, we are quite proud to be part of the Odevo family. Not every company gets on Odevo’s radar, and then you must pass a very thorough due diligence. We did that successfully. Being acquired by a global leader means a lot, it tells us we have done something right.
What is the secret to building a culture while growing fast and bringing many smaller companies together?
It is a challenge. We are a mixture of many companies, each with its own culture. Now we are integrating everything into a single entity. That requires time, leadership, and empathy.
But we share the foundation of our culture, ambition, innovation, and taking care of our people. This is a people-to-people business. We must respect, support, and encourage everyone in the organization.
Technology plays a major role in your business. How do you use it today?
Technology is absolutely critical. Without it, we couldn’t scale or steer the business. With technology, we minimize errors, ensure transparency, and give customers instant access to financials, invoices, and payments.
Internally, it makes our teams far more efficient. We run mostly paperless offices, automate reconciliations, send receipts with no human intervention, and process invoices automatically. This allows our property managers to handle more buildings with better quality.
But we need more, implementing new innovative systems and next-generation tools. That’s why being part of Odevo is important, we will get the support to stay the best residential property managemnet company in Portugal.
Looking ahead, what opportunities do you see for LDC?
There is still a lot of room to grow, both organically and through acquisitions. We also want to expand our offer: more financial services, more maintenance and refurbishment services.
Technology is a big opportunity. If we can access better tools earlier than the market, we can deliver better value for money. There are also opportunities in residential services, with our scale, we can negotiate better conditions for our customers.
Simplify life for customers: with technology, services, and empathy.
